Omen

Privacy Policy

Last Updated: January 26, 2025

Omen Trading, Inc. (“Omen,” “we,” “our,” or “us”) provides a mobile application and related services (collectively, the “Services”) that allow users to access prediction markets and blockchain-based trading functionality.

This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our Services.

1. Information We Collect

a. Information You Provide to Us

We may collect information you provide directly, including:

  • Email address
  • Wallet addresses, including externally owned accounts and smart contract accounts
  • Support communications, such as messages sent to customer support
  • Invite or referral information, if applicable

You are responsible for ensuring that the information you provide is accurate.

b. Automatically Collected Information

When you use the Services, we may automatically collect:

  • Device information (operating system, device type, app version)
  • IP address
  • Usage data, such as features accessed and interactions with the app
  • Push notification tokens
  • Error logs and crash reports
  • Analytics data to understand how users interact with the app

This information is used for service operation, analytics, debugging, and security purposes.

c. Blockchain Information

Blockchain networks are public by nature. Information such as wallet addresses, transaction hashes, balances, and market participation may be publicly visible on the blockchain.

Omen does not control and is not responsible for information that is permanently recorded on public blockchains.

2. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the Services
  • Send transactional and informational communications, including push notifications
  • Respond to support requests
  • Improve and optimize the Services
  • Monitor usage and detect fraud or abuse
  • Comply with legal obligations

3. How We Share Information

We may share information in the following circumstances:

  • Service providers that perform services on our behalf (e.g., cloud hosting, analytics, error logging, push notification delivery)
  • Legal and compliance purposes, such as responding to lawful requests or protecting our rights
  • Business transfers, such as mergers or acquisitions

We do not sell personal information.

4. Analytics and Logging

We use analytics and logging tools to understand usage patterns and diagnose issues. These tools may collect device identifiers, usage data, and crash information.

Analytics are used solely to improve product performance and reliability, not for advertising or marketing profiling.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the information we hold about you
  • Request correction or deletion of your information
  • Opt out of certain communications, including push notifications

Requests can be made by contacting support@omen.trading.

7. Children’s Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Security

We take the security of your information seriously and employ administrative, technical, and organizational safeguards designed to protect it from unauthorized access, loss, misuse, or alteration.

These measures include access controls, secure infrastructure, and practices intended to limit data exposure to authorized personnel only. While no method of transmission or storage is completely infallible, we continuously review and improve our security practices to help protect your information.

9. International Transfers

Your information may be transferred to and processed in countries other than your own, including the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. Continued use of the Services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Omen Trading, Inc.
Email: support@omen.trading